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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Re: Hot spot not working Hosted network supported : No
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12-27-2016 12:36 PM
sir/mam, I am using Hp AB-Tx214 lap.My laptop hot spot is notworking it always shows Hosted network supported : No.I updated my wifi drivers it shows it is uptodate and i even tried roll backto previous version it again shows Hosted network supported : No.Please hepl me
Solved! Go to Solution.
Accepted Solutions
12-29-2016 07:32 AM
You've done a remarkable job performing the steps suggested earlier, great work 🙂
And don't worry, as we should be able to fix this up with a few more steps and I'll be with you until we ensure this issue is fixed.
Correct me If I'm wrong but you've fixed the issue with the "hoster network not supported" and now you have the code 45 issue, is that right?
Either way, please run a hardware test on the WiFi card: Click here for details.
Contact HP with the results and they should be able to set up a repair service,
Please use the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click: HP contact options - click on Get phone numberCase number and phone number appear.
They will be happy to assist you immediately.
Keep me posted for any other assistance,
Riddle_Decipher
I am an HP Employee
12-28-2016 07:57 AM
Thank you for joining HP Forums.}
I'll be glad to help you 🙂
As I understand the Hotspot is not working with the message - "Hosted network supported: No",
Don't worry as I have a few steps to help you out,
Here's a related HP Forums post that seemed to have helped many: Click here
And I've also found a YouTube video explaining the details: Click here to watch.
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
If you wish to show appreciation for my efforts,
mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
Regards,
Riddle_Decipher
I am an HP Employee
12-28-2016 11:47 PM
@Riddle_Decipher Thank you for your reply,but problem is still presist again.I checked the Microsoft virtual Wifi driver adapter it show as "Currently, this hardware device is not connected to the computer. (Code 45)
To fix this problem, reconnect this hardware device to the computer".What else i need to do please Help me sir.
12-28-2016 11:51 PM
@Riddle_Decipher Thank you for your reply,but problem is still presist again.I checked the Microsoft virtual Wifi driver adapter it show as "Currently, this hardware device is not connected to the computer. (Code 45)
To fix this problem, reconnect this hardware device to the computer".What else i need to do please Help me sir.
12-29-2016 07:32 AM
You've done a remarkable job performing the steps suggested earlier, great work 🙂
And don't worry, as we should be able to fix this up with a few more steps and I'll be with you until we ensure this issue is fixed.
Correct me If I'm wrong but you've fixed the issue with the "hoster network not supported" and now you have the code 45 issue, is that right?
Either way, please run a hardware test on the WiFi card: Click here for details.
Contact HP with the results and they should be able to set up a repair service,
Please use the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click: HP contact options - click on Get phone numberCase number and phone number appear.
They will be happy to assist you immediately.
Keep me posted for any other assistance,
Riddle_Decipher
I am an HP Employee
12-31-2016 12:23 PM
01-01-2017 07:43 AM - edited 01-01-2017 07:44 AM
@arunrajanrr
Happy new year to you too 🙂
You've done a remarkable job performing the steps suggested earlier, great work 🙂
And don't worry, as we should be able to fix this issue with a few steps and I'll be with you until we ensure all the issues are fixed.
I understand you've got the hotspot fixed and now the computer isn't booting into windows desktop screen,
If I understood that right I will need a few more details to help get you a fix:
Do you get a black screen with any specific error messages, if not the desktop?
Have you attempted any of your own steps before posting your query?
I'm not able to locate your product, please reply with the product number and OS used on the PC as well.
in the meantime, please follow the steps mentioned on this link: Click here
Keep me posted,
If the information I've provided was helpful,
give us some reinforcement by clicking the solution and kudos buttons,
that'll help us and others see that we've got the answers!
Good Luck.
Riddle_Decipher
I am an HP Employee
01-01-2017 10:05 AM
01-01-2017 10:54 AM
Thank you for the update,
I appreciate your time and efforts,
The error code helps identify the issue and I appreciate that, please follow the steps mentioned on this related HP Forums post: Click here to fix the issue.
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
If you wish to show appreciation for my efforts,
mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
Regards,
Riddle_Decipher
I am an HP Employee
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