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- Hp Pavillion 14 Horrible wifi connectivity after hp warranty...
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06-01-2016 03:44 AM
My Hp Pavillion 14 I bought almost 2 years ago had its hard disk die twice
the first time it had happened I sent it in for repair and everything was fine
the second time it broke, as I had extended the warranty, they sent a technician down to replace my hard disk.
Everything was okay, except that I noticed my wifi connectivity was only getting 2 bars when I sat right beside the router.
the speeds were also horrible on my 200 Mbps fiber optic plan compared to the laptop before the hard disk died the second time. Why is this happening? Did I forget to install a driver or did the technician do something wrong? Please Help
Solved! Go to Solution.
Accepted Solutions
06-02-2016 07:47 AM
Hello @Gpassman,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are having an issue with the WiFi, and wanted to assist you!
To start, can you provide me with the Product Number of the notebook? Here is a link you can use that will help you find your Model and Product Number:
HP Customer Support - Products
In the meantime, let us try to troubleshoot the software first. Please review the following document, and let me know how it goes:
HP PCs - Troubleshooting Wireless Network and Internet
Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for. Also, clicking the Thumbs up below is a great way to say thanks!
Have a great day!
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
06-02-2016 07:47 AM
Hello @Gpassman,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are having an issue with the WiFi, and wanted to assist you!
To start, can you provide me with the Product Number of the notebook? Here is a link you can use that will help you find your Model and Product Number:
HP Customer Support - Products
In the meantime, let us try to troubleshoot the software first. Please review the following document, and let me know how it goes:
HP PCs - Troubleshooting Wireless Network and Internet
Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for. Also, clicking the Thumbs up below is a great way to say thanks!
Have a great day!
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
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