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‎05-02-2016 02:29 AM

HP Recommended
Product: HP Pavilion dv6 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

No wifi after uppgrading to windows 10 .Uninstall my VPN afterwords but still have sam problem.

The keyborad button vill not turn blue. Tryied the Microsoft solution

 

Skärmklipp.PNG

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-03-2016 12:07 PM

HP Recommended

Hey @Lajen,

 

You are going to need to return the system back to Windows 7 using your Media disks. Have everything working then upgrade to Windows 10. 

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP

View solution in original post

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11 REPLIES 11

‎05-03-2016 06:29 AM

HP Recommended

Hi @Lajen,

 

Thank you for visiting the HP Forums!  

 

I understand from your posts that you are having an issue with your HP Pavilion dv6 Notebook and issues with the Wireless. Some say you could restore the BIOS to factory defaults help with this. It will restore the Defaults and reset the Wireless. Here is a document that will help you.  

Here a guide to fixing the Wireless, if you need it.

Please get back to me how this goes.

 

To show that you like, or are thankful of my post, kindly click the Thumbs up below.

 

 Thanks.
 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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‎05-03-2016 07:52 AM

HP Recommended

Hi

Thanks very much for Your suggestion althougt i dint succed.

I set th BIOS to defaukt setting => no change

I unstill and installed the networkcard => no chnage

Uppdate the driver doesnt help => rhey alreadey have the latest version 

However I found a text in the information box that I dont understand

Se below

Is there something taht should be done ?

One again thanl for trying to help

BrSkärmklipp 2.PNG

Lajen

 

 

 

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‎05-03-2016 08:11 AM

HP Recommended

Hey Lajen,

 

Thanks for the pic, Try to uninstall both that are listed in the Network Adapters.

 

Then restart the Notebook. Could you send me a shot after you have done without installing anything.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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‎05-03-2016 08:25 AM

HP Recommended
Hi
Sure
But a pic over What?
Br
Lajen
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‎05-03-2016 08:31 AM

HP Recommended

Hi @Lajen,

 

The same one of the Network adapters after you uninstall both that are listed.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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‎05-03-2016 08:48 AM

HP Recommended
Hi
But if i unistall them, how can i find them without install them?
Br
Lajen
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‎05-03-2016 08:57 AM

HP Recommended

Hey Lajen,

 

We will find them online. 

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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‎05-03-2016 09:45 AM

HP Recommended

 

HI 

Before uninstalling the cards I open them up for access of the information and let the be on the side

Here is how they looked after unistallation was done 

I dont  really know if that was what Yoy ment?

I also had to install again to send it to you

Was this wat you wanted?

Thanks for  helping!

 

Br Lajen

 

That Hey was almost swedish ( Hej)

 

Skärmklipp 3.PNG

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‎05-03-2016 10:27 AM

HP Recommended

Hey @Lajen,

 

Try this one sp48591.exe and sp46504.exe

You could  try using the Windows Update Troubleshooting tool to fix any updates that have not come through for Windows.  Please restart the Notebook twice to make sure all update have been completed!

Let me know.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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