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‎10-16-2016 09:00 PM

HP Recommended
Product: HP 15TU122TU Notebook
Operating System: Microsoft Windows 10 (64-bit)
My PC is connected with internet but showing no internet access,In troubleshooting the error is DNS Server is not responding . Please help ,I have tired all the possible solutions.
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-19-2016 09:09 AM - last edited on ‎03-16-2017 10:23 AM by HP Administrator

HP Recommended

Hi @sachin0987,

 

Thank you for visiting the HP Forums! 

I have looked into your issue about your HP 15 Notebook and issues with the Wireless connecting. Try resetting the router. Unplug the router and wait 30 seconds before plugging it back in to make sure it fully resets.

 

While troubleshooting the Wireless remove the Ethernet cable. Here is a link to the troubleshooting the Wireless connection, if you need it.


Here is a link to help as well.

Please let me know how this goes.

 

You can say thanks for trying to help by clicking the Thumbs Up below.

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP

View solution in original post

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1 REPLY 1

‎10-19-2016 09:09 AM - last edited on ‎03-16-2017 10:23 AM by HP Administrator

HP Recommended

Hi @sachin0987,

 

Thank you for visiting the HP Forums! 

I have looked into your issue about your HP 15 Notebook and issues with the Wireless connecting. Try resetting the router. Unplug the router and wait 30 seconds before plugging it back in to make sure it fully resets.

 

While troubleshooting the Wireless remove the Ethernet cable. Here is a link to the troubleshooting the Wireless connection, if you need it.


Here is a link to help as well.

Please let me know how this goes.

 

You can say thanks for trying to help by clicking the Thumbs Up below.

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
Was this reply helpful? Yes No
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