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- HP Community
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- Re: Base System Device Driver Missing
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06-19-2013 06:23 PM
Hello,
This is my problem.
Errors "Base system device driver missing" and also my sound doesn't work.
I have an HP Pavilion dv2700
Product number KN998UA#ABA
Vista home premium. SP 1
32 bit
Processor AMD Turion(tm) 64 x2 TL-60 2.00 GHZ
Disk drives
PCI\VEN_0180&DEV_0592&SUBSYS_30D6003C&REV_12
PCI\VEN_0180&DEV_0592&SUBSYS_30D6003C
PCI\VEN_0180&DEV_0592&CC_088000
PCI\VEN_0180&DEV_0592&CC_0880
IEEE 1394 Controller
PCI\VEN_0180&DEV_0832&SUBSYS_30D6003C&REV_05
PCI\VEN_0180&DEV_0832&SUBSYS_30D6003C
PCI\VEN_0180&DEV_0832&CC_0C0000
PCI\VEN_0180&DEV_0832&CC_0C00
Other devices
1
PCI\VEN_0180&DEV_0843&SUBSYS_30D6003C&REV_12
PCI\VEN_0180&DEV_0843&SUBSYS_30D6003C
PCI\VEN_0180&DEV_0843&CC_088000
PCI\VEN_0180&DEV_0843&CC_0880
2
PCI\VEN_0180&DEV_0852&SUBSYS_30D6003C&REV_12
PCI\VEN_0180&DEV_0852&SUBSYS_30D6003C
PCI\VEN_0180&DEV_0852&CC_088000
PCI\VEN_0180&DEV_0832&CC_0880
SD host adapters
PCI\VEN_0180&DEV_0822&SUBSYS_30D6003C&REV_22
PCI\VEN_0180&DEV_0822&SUBSYS_30D6003C
PCI\VEN_0180&DEV_0822&CC_080500
PCI\VEN_0180&DEV_0822&CC_0805
06-19-2013 06:29 PM
@MSD
Please install the drivers from the following weblinks:
Ricoh Memory Card Reader Driver:
http://ftp.hp.com/pub/softpaq/sp37501-38000/sp37872.exe
Conexant High-Definition SmartAudio 221 Driver:
http://ftp.hp.com/pub/softpaq/sp39501-40000/sp39679.exe
Regards,
Vidya
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06-19-2013 07:39 PM
@Vidya
Hello,
I installed the two files as directed. After running the last file I received an error message that says
Driver insallation Failed: Could not find the MEDIA device for this drive.
Need more help.
Thanks!
06-27-2013 07:30 PM
need help
missing these devices
Base System Device #1
PCI\VEN_1180&DEV_0843&SUBSYS_029F1028&REV_12
PCI\VEN_1180&DEV_0843&SUBSYS_029F1028
PCI\VEN_1180&DEV_0843&CC_088000
PCI\VEN_1180&DEV_0843&CC_0880
Base System Device #2
PCI\VEN_1180&DEV_0592&SUBSYS_029F1028&REV_12
PCI\VEN_1180&DEV_0592&SUBSYS_029F1028
PCI\VEN_1180&DEV_0592&CC_088000
PCI\VEN_1180&DEV_0592&CC_0880
Thank in advance for your help
06-27-2013 07:43 PM
@ChoiCer
Please install the drivers from the following weblinks:
Ricoh Memory Card Reader Driver:
http://ftp.hp.com/pub/softpaq/sp37501-38000/sp37872.exe
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
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09-27-2013 06:10 PM
If you need drivers, please follow these steps:
1. In the Run box type devmgmt.msc.
2. Unknown devices would be listed as such and marked out with a yellow question mark.
3. Select the unknown device or other device for which you need drivers and right click to access Properties.
4. In the Properties window click on Details tab and select Device Instance Id or Hardware ID from the drop down.
5. An alphanumeric string like this PCI\VEN_1217&DEV_7130&SUBSYS_012F1025&REV_01\4&6B16D5B&0&33F0 is the identification marker for the device.
6. Please provide this number so that we can suggest the appropriate driver.
Also provide the product number or model number along with the operating system on your unit.
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
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09-28-2013 05:13 AM
Hi, Vidya! Thanx for a quick response.
The device id is following:
USB\VID_04CC&PID_2533&REV_0100
USB\VID_04CC&PID_2533
I'm totally sure that it's a PN533 NFC unit by NXP Semiconductors, and I can't find 32-bit drivers nowhere.
I use win7 32-bit on my Envy Spectre 14-3100er laptop.
I cannot use 64-bit OS due to software restrictions.