Hp pavilion x360 wont turn on!

[Hashpea]

I just bought this new laptop about 2 months ago.so yesterday after shutting it down with the power cable attached,i tried to turn it on again but with no success.the power button lighted up when i pushed it but after few seconds the light went off.the fans,the screen and everything didnt seems to work too.i thought maybe the battery were running low so i left it charging until its full.later when i turn it on again its still the same.pls help me.

[Herier44]

First I would like to ask does the light show up right beside where you charge it(orange when charging white when done charging)? So if we can see if its just a simple problem with your cable, and if it doesnt show a light tell me if the charger works on other laptops.

[Hashpea]

Before this it is orange but now it is white since it is fully charged.

[charrisse]

 just bought hp pavilion  x360 it will not turn on it is plugged in and the light is white  please help

[lulupis]

Please help me,

I bought my x360 model 11 -n000sl not even one month ago, the first time I used it was fine but now, the second time it doesn't turn on at all. the power button light is white.

thanks for your help!

luisa

[Great-Deku-Tree]

Hello @lulupis , @Hashpea , and @charrisse ,

Welcome to the HP Forums!

I understand your notebooks will not turn on. Take a moment to go through these documents for support with a notebook that won't boot:

Computer Does Not Start and the LEDs Blink or the Computer Beeps.
Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot.
Testing for Hardware Failures (Windows 7, Vista) or Testing for Hardware Failures (Windows 😎.

Let me know the results of these, or any blinking LED's.

[ambam]

this has happened to me also but my caps lock light is blinking. and sometimes the fan will come on for about 2 seconds then stop. what should i do?

[homeopalix]

Yes I have the same problem.  When I turn on my HP Pavillion 11-n000F (it's almost new) I hear the fan go on for about 3 seconds and that's it. Apart from the caps lock blinking, nothing else happens.

[Great-Deku-Tree]

The guide posted above about blinking lights will tell you the error code based on the number of times the light blinks. Typically a blinking caps lock light requires service and it;s best to contact phone support.

Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.

[TheArabianBabe]

I recommend forcing power on (hold power down for 10-20 seconds), and if it works, go into boot mode and lower input of watts. This should work