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‎05-06-2024 09:48 AM

HP Recommended
Product: HP Officejet 6600 e-All-in-One Printer - H711a/H711g
Operating System: Microsoft Windows 10 (32-bit)

erroe message HP 0x61011bed

Category:
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1 REPLY 1

‎05-07-2024 11:55 AM

HP Recommended

Hi @Schaaker,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

The error code "0x61011bed" on an HP Officejet 6600 e-All-in-One printer usually indicates a hardware issue. Here are some steps you can try to resolve this problem.

 

  • Restart the Printer: Sometimes, a simple restart can fix the issue. Turn off the printer, unplug it from the power source, wait for a few minutes, then plug it back in and turn it on again.
  • Check for Jammed Paper: Open the printer's access door and check for any jammed paper inside. Remove any paper jams carefully.
  • Reset the Printer: Resetting the printer can sometimes clear out temporary issues. To reset the printer, turn it off, disconnect the power cord from the rear of the printer, wait for about a minute, then plug the power cord back in and turn the printer on.
  • Update Firmware: Ensure that your printer has the latest firmware installed. You can usually find firmware updates on the HP website. Follow the instructions provided on the website to download and install the update.
  • Check Ink Cartridges: Make sure that the ink cartridges are properly installed and have sufficient ink levels. Replace any empty or faulty cartridges.
  • Inspect for Hardware Issues: If none of the above steps resolve the issue, there may be a hardware problem with the printer.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

I am an HP Employee.
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