HP ENVY 7855 SETUP Cartridges

[KathyBaha]

Hi, I am setting up this printer for my father and he lost the setup cartridges.  How do I bypass the error so I can setup the printer with regular cartridges?

Thanks!

[Rainbow23]

Hi @KathyBaha,

Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

I see that you are facing setup cartridge issues on your HP printer.

Please follow the steps listed below to initialize the printer using the regular cartridges.

1. Touch the Home button once, then the Back button twice, then the Home button once.
2. Open the ink cartridge access door, and then close it. A Load Paper message displays on the control panel display, and the printer begins initializing.
3. If the initialization does not begin, repeat steps 1 and 2 until it does.
4. Follow the prompts on the control panel display to complete initialization.

Option#1 is Back & Option#2 is Home in the above picture.
NOTE: Envy Photo 7000 control panel buttons are not back lit, so they may not be visible

Let me know if this helps and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[KathyBaha · Accepted solution]

Thanks, took SEVERAL attempts since the Home and Back keys were not lit but it did work.