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HP Recommended
HP OfficeJet Pro 9025 All-in-One Printer
Other

I cannot locate the Printer Drivers for my OfficeJetPro 9025.   When I plug in my serial number it offers only a Firmware download which when downloaded tells me there is no update for my printer.    I cant see any Drivers for this printer?  I already uninstalled the drivers to try and solve a Paper too Long error.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @WGM10 

 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=NXM33IrGqI4

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

Learn how to install an HP printer in macOS using AirPrint. You can print from your Mac to your HP printer using the built-in AirPrint technology on macOS. For other helpful videos go to https://youtube.com/hpsupport. More support options for your HP device are available at https://hp.com/support
6 REPLIES 6
HP Recommended

Hi @WGM10 

.

You can download drivers from the next link:

 

HP OfficeJet Pro 9020 All-in-One EasyStart Printer Setup Software

https://support.hp.com/us-en/drivers/swdetails/hp-officejet-pro-9020-all-in-one-printer-series/model...

 

  • ferRX_0-1712994933493.png

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

 

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

FerRX thanks for you link however when I download it I get the following message on my Mac

 

"Safari can’t open the file “HPEasyStart-13.4.8-OJP9020_49_10_4644_2_Webpack.exe” because no available application can open it."

 

Any ideas?

HP Recommended

I think the link you sent me was for Windows right?

I have a 2020 iMac running Sonoma 14.4.1

HP Recommended

Hi @WGM10 

 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=NXM33IrGqI4

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
Learn how to install an HP printer in macOS using AirPrint. You can print from your Mac to your HP printer using the built-in AirPrint technology on macOS. For other helpful videos go to https://youtube.com/hpsupport. More support options for your HP device are available at https://hp.com/support
HP Recommended

Thanks FerRX.  I managed to connect per the video.  The printer was already there but I deleted and re-did.  It's working fine now and no longer giving me the "paper is too long" error.  I just printed off my entire 2023 tax return and  therefore your advice appeared to have solved the problem!

 

HP Recommended

Great 😊 glad to know the problem is solved !

Happy printing !

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
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