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HP Recommended
HP OfficeJet Pro 9025 All-in-One Printer
Other

I cannot locate the Printer Drivers for my OfficeJetPro 9025.   When I plug in my serial number it offers only a Firmware download which when downloaded tells me there is no update for my printer.    I cant see any Drivers for this printer?  I already uninstalled the drivers to try and solve a Paper too Long error.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @WGM10 

 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=NXM33IrGqI4

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

6 REPLIES 6
HP Recommended

Hi @WGM10 

.

You can download drivers from the next link:

 

HP OfficeJet Pro 9020 All-in-One EasyStart Printer Setup Software

https://support.hp.com/us-en/drivers/swdetails/hp-officejet-pro-9020-all-in-one-printer-series/model...

 

  • ferRX_0-1712994933493.png

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

 

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

FerRX thanks for you link however when I download it I get the following message on my Mac

 

"Safari can’t open the file “HPEasyStart-13.4.8-OJP9020_49_10_4644_2_Webpack.exe” because no available application can open it."

 

Any ideas?

HP Recommended

I think the link you sent me was for Windows right?

I have a 2020 iMac running Sonoma 14.4.1

HP Recommended

Hi @WGM10 

 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=NXM33IrGqI4

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Thanks FerRX.  I managed to connect per the video.  The printer was already there but I deleted and re-did.  It's working fine now and no longer giving me the "paper is too long" error.  I just printed off my entire 2023 tax return and  therefore your advice appeared to have solved the problem!

 

HP Recommended

Great 😊 glad to know the problem is solved !

Happy printing !

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
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