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- Re: P Officejet 6700 Premium e-All-in-One Printer - H711n ha...
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10-08-2016 12:45 PM
My HP Officejet 6700 Premium e-All-in-One Printer - H711n has recently stopped working with my Mac OS X 10.12. The printer works intermittently and the scanner no longer shows up as a feature. I have uninstalled the HP software in the hopes of reinstalling the software would work, however received the following message "No software or drivers are available for this product with the selected operating system. Please make a different selection, or visit the product homepage."
This is odd because the printer and scanner were working previously. The problem isnt unique to me because my partner is also experiencing the same problem. FYI - Leigh uses a MacBook with OS X 10.12.
Thanks Denise
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Accepted Solutions
10-10-2016 02:22 PM
Hello @dmhott,
This is a great location to get assistance! I read your post and see that you are unable to reinstall the printer again. I would like to help you resolve this issue.
There is an HP Printer Drivers v5.0 for OS X that you can try.
I checked the website and there aren't any 10.12 drivers available at this time, try the 10.11 driver: HP Officejet 6700 Premium e-All-in-One Printer series - H711 Full Feature Software and Driver.
You can click on the "Accept as Solution" if the issue is resolved and the "Thumbs Up" for my effort. Please keep me posted. Good Luck!
I work on behalf of HP
Click the Thumbs Up below to say “Thanks” for helping!
10-10-2016 02:22 PM
Hello @dmhott,
This is a great location to get assistance! I read your post and see that you are unable to reinstall the printer again. I would like to help you resolve this issue.
There is an HP Printer Drivers v5.0 for OS X that you can try.
I checked the website and there aren't any 10.12 drivers available at this time, try the 10.11 driver: HP Officejet 6700 Premium e-All-in-One Printer series - H711 Full Feature Software and Driver.
You can click on the "Accept as Solution" if the issue is resolved and the "Thumbs Up" for my effort. Please keep me posted. Good Luck!
I work on behalf of HP
Click the Thumbs Up below to say “Thanks” for helping!
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