Printer won't reconnect to my laptop

[anonymouslad]

Im experiencing a problem with my printer. For some reason it wouldn't print even though I had absolutely no problems yesterday. I attempted to print off a document, and this didn't even seem to go through to the printer. I waited five minutes to no avail and tried it again. Nothing. 

In an attempt to resolve this issue, I removed the printer from my laptop. However, when I tried to reconnect the printer to my laptop, the printer doesn't even show up.

[anonymouslad]

It also won't connect to my phone which it would normally do too 😞

[Jay_G24 · Accepted solution]

Hi @anonymouslad,

I'd like to help!

To assist better -

1. How is the printer connect to the device USB or wireless? 
2. Are the printer and Mac connected to the same network?
3. What is the status of the wireless light on the printer, steady or blinking?

Meanwhile, Try an RPC.

To prepare your printer for a wireless connection, restart the printer, computer, and router

1. Turn the printer off, and then wait 10 seconds.
2. Disconnect the printer power cord from the printer.
3. Turn off the computer or the device you are trying to print from.
4. Connect the printer power cord to the printer, and then turn on the printer.
5. Disconnect the power cord from your wireless router, and then wait 10 seconds.
6. Reconnect the power cord to the router. Wait until Internet service is restored. Internet service is interrupted while the router is off.
7. Turn on the computer.

Try an print.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[anonymouslad]

Ah this seemed to work.

Cheers

[Jay_G24]

That's great! Happy to hear that. If you need further assistance feel free to reach out to us.

Have a great day ahead!