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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-27-2014 01:13 PM

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Did you ever get that problem fixed ?
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‎07-27-2014 01:14 PM

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There's no key board ;( you have to hit the print and red eye key together to do it 😉
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‎08-14-2014 09:01 AM

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I got a solution in my C5180 for the Ink System Failure - Error 0xc18a0206 just restarting the printer. To do so, unplug the printer and plug it again while pressing both OK and HELP buttons at the same time. Keep them pussed until the printer turns it off automaticly.

Then turn it on, adjust the language settings and let it do its job fot 10 minutes aprox.

It worked to me. Best luck.

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‎10-14-2014 06:23 PM

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I have Photosmart 3210 with this Error. Tried reset, but no change. Cannot get past first step finding * and # buttons.

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‎10-16-2014 10:12 AM - last edited on ‎03-08-2017 04:49 PM by HP Administrator

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Hello @dabrock , and welcome to the HP Forums.


I would recommend removing the ink cartridges, and performing a power reset.  Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.

 

I would also suggest plugging the printer power into a different wall outlet.

 

I would then recommend this document on a 'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error...

 

Please keep me posted!

Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!

Jamieson
I work on behalf of HP

"Remember, I'm pulling for you, we're all in this together!" - Red Green.
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‎11-15-2014 03:06 AM

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Wahooo I just say thank you soo much. This help me soo much. :smileyhappy::smileyvery-happy:

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‎12-06-2014 06:24 AM - edited ‎12-06-2014 07:14 AM

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i have got new cartridges installed and im getting the error message i have shut off and back on again with same error any help please i have tried above post several times no luck

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‎12-08-2014 10:59 AM

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Hello weezie44 , and welcome to the Forums.


If you've tried all the steps laid out in this thread, the best recommendation I could make would be to give us a call.

 

You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide.

 

Thanks.

Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!

Jamieson
I work on behalf of HP

"Remember, I'm pulling for you, we're all in this together!" - Red Green.
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‎12-24-2014 06:33 PM

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In D7460 PhotoSmart, where can I find * and # or 1, 2, 3 ...
 
as indicated
Solution 1:
    • Press * and # at the same time
    • Press 1, 2, 3 and “support R0632M” should display
    • Press > and “information menu” should display
    • Press > and “configuration menu” should display
    • Press OK and “hardware failure status” should display
    • Press OK “failure status: clear”. Press OK to clear
    • Press CANCEL
    • Press CANCEL
    • Press CANCEL
    • Turn printer off, unplug power cord for 2 minutes, plug cord back in then turn printer back on.
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‎03-14-2015 10:15 AM

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I will join in your award of the Nobel prize. My experience was the same. Printer is working perfectly now. Thank you so much
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