-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Printers Archive
- Ink System Failure - Error 0xc18a0206

Create an account on the HP Community to personalize your profile and ask a question

05-16-2014 09:07 AM
@jdz wrote:I have an HP PhotoSmart C7250 All-in-one that has the error:
Ink System Failure
Ink system has failed. Unable to copy, receive faxes. or print. Refer to printer documentation. Error 0xc18a0206. Turn power off, then on again.
I have not been able to locate this error in any manual or on the HP web site. I have found similar ones involving different printers/cartridges.
I have tried several scenarios of powering the printer off, unplugging the power and removing the cartridges, but nothing works. I have noticed that the cartridges have dates that are in the past. Before I go out and purchase a new set of print cartridges I would like to know if that is a possible solution to the problem. They are all new (just opened the package) but over a year past the date marked on them. I don't want to buy a full set of cartridges if I am going to have to replace the printer (who knows what cartridges a new printer will take). After all, with the cost of the cartridges, it would be a good chunk of the cost of a new unit.
07-26-2014 06:07 PM - edited 07-26-2014 06:17 PM
I had the same problem/error. I tried this solution and it worked!!
Good Luck!
Solution 1:
. Press * and # at the same time
. Press 1,2,3 and "support R0632M" should display
. Press > and " information menu" should display
. Press > and " configuration menu" should display
. Press OK and " hardware failure status" should display
. Press OK " failure status: clear " . Press OK to clear
. Press CANCEL
. Press CANCEL
. Press CANCEL
. Turn printer off, unplug power cord for 2 minutes, plug cord back.
. Turn on.
