Bypass setup cartridge hp envy 7155

[amosqueda00]

Product: HP ENVY PHOTO 7155

I was gifted a HP ENVY Photo 7155 Printer without the SETUP Cartridges. I purchased cartridges but it will not let me use them. It says I have to have the SETUP Cartridges. Please let me know how I can by-pass this requirement so that I can use my printer. Thank you!

[Rachel571]

Hi @amosqueda00 ,

Welcome to the HP support community.

Thank you for posting your query, I will be glad to help you.  I will be glad to help you. I understand you do not have the setup ink cartridges. To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer. It is different for every printer model.

Please help us with the Printer serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

https://support.hp.com/in-en/document/ish_2039298-1862169-16

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Could you elaborate on the issue for better understanding?

Rachel571 

HP Support 

[amosqueda00]

Hi, 

I tried setting up my printer yesterday but I continue getting the message that I need to use the setup cartridges to use my printer. I do not have the printer cartridges. The model is HP Envy Photo 7155, the serial number is TH993DW0ZW and the product number is Z3M52A.

[Buklee]

I have the same problem with my HP Envy Photo 7155 all-in-one printer.  In trying to set it up it is telling me to use the SETUP cartridge.  I believe I am using the correct cartridge.  It says "single use only" on it.  But I can't get past this message.  How do I bypass this?  My printer info is:  Product K7G93A  /  Serial # [personal info removed].