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‎05-10-2024 11:57 PM

HP Recommended

Someone gifted my cousin a HP Envy Photo 6252 printer and there are no setup cartridges. Can they be purchased?

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1 REPLY 1

‎05-13-2024 11:04 AM

HP Recommended

Hi @Phee1005,

 

Welcome to HP Support Community!

 

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.

 

Please help us with the Printer serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

https://support.hp.com/in-en/document/ish_2039298-1862169-16

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

Rachel571
I am an HP Employee

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