Does anyone know what error code 0xc19a0042 means? Message says a problem with ink or printerhead.

[barbC3]

Message appeared the next time I wanted to print after I scanned.

[Raj1788]

@barbC3

Welcome to the HP Support Community

The error code 0xc19a0042 refer to Hardware Failure with the printer.

I suggest you click on this link: https://support.hp.com/in-en/product/hp-photosmart-6510-e-all-in-one-printer-series-b211/5058334/mod... and follow the troubleshooting steps.

If the issue persists, I would personally suggest you contact our HP Support for one on one interaction. 

Please use the following link to create yourself a case number, then call and it may help speed up the call process:

Step 1. Open link: www.hp.com/contacthp

Step 2. Sign in / sign in as a guest

Step 3. Enter the product number or select to auto detect

Step 4. Scroll down to "Still need help? Complete the form to select your contact options"

Step 5. Scroll down and click: HP contact options - click on Get phone number and phone number appear.

Keep me posted on further assistance. Hope that helps! 

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Have a great day ahead!