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HP LaserJet MFP M234sdwe Printer

Hello everyone! Need your advice on how to tackle Error 79. I tried most of the available  things so far:

 

Turning it off and plugging the power cable out for a while before plugging it back in. 

 

After the hard reset could not connect my Printer back to the wifi since error 79 appeared faster than I managed to finalize the setting.

 

So now the HP Smart app does not even see the printer. I'm desperate 

 

 

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Please refer to this resource for solution fix:

https://www.youtube.com/watch?v=dZLXyoL4fjo

 

For more resources on this printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPjS-U7XYLfz_ucVNdsrCB10

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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