Error code OXB8652646

[Kcli]

How do I fix error code oxb8652646 and what does it refer to?

[Gaya1239]

Hi @Kcli ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are getting an error code "oxb8652646" on an HP ENVY 5052 All-In-One Printer typically indicates a hardware or firmware issue. 

Here are some steps you can try to resolve this error:

• Restart the Printer: Sometimes, a simple restart can resolve temporary glitches. Turn off the printer, unplug it from the power source, wait for a few minutes, and then plug it back in and turn it on.
• Check for Paper Jams: Open the printer's access door and check for any paper jams or obstructions. If you find any, carefully remove them.
• Update Firmware: Ensure that your printer has the latest firmware installed. You can usually update the firmware through the printer's settings menu or by visiting the HP website and downloading the latest firmware for your specific printer model.  Update the firmware on an HP printer
• Check for Ink Cartridge Issues: Open the printer's access door and inspect the ink cartridges. Make sure they are properly installed and seated correctly. If any cartridges are low on ink or empty, replace them with new ones.
• Reset the Printer: Sometimes, resetting the printer to its factory settings can resolve various issues. Refer to your printer's manual or the HP website for instructions on how to perform a factory reset.

Refer to this document: HP ENVY 5052 All-in-One Printer user manual 

I hope this helps. 

Take care and have a good day.

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