• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎07-19-2020 11:12 PM - edited ‎07-19-2020 11:14 PM

HP Recommended
Product: HP DeskJet GT 5820
Operating System: Microsoft Windows 10 (64-bit)

cant access the web interface or HP smart application. Forgot the password. How to reset this password?

 

printer error.PNG

 

 

15 people had the same question
4 REPLIES 4

‎07-20-2020 04:28 PM

HP Recommended

@surman

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No

‎07-22-2020 01:53 AM

HP Recommended

No, this is not a right solution especially during this lock down period because of covid19. 

Also there are others get this issue resolved via private message. chk this link https://h30434.www3.hp.com/t5/Inkjet-Printing/Forgot-admin-password-for-Deksjet-GT-5820/td-p/6600641...

 

 

 

Tags (1)
Was this reply helpful? Yes No

‎07-22-2020 02:48 PM

HP Recommended

I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

Was this reply helpful? Yes No

‎09-15-2020 11:02 PM

HP Recommended

I have a 2622 and I can't remember my web interface password. How do I reset it?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.