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HP Officejet Pro 8620
Microsoft Windows 10 (64-bit)

My HP Officejet Pro 8620 wakes up all by itself at midnight at prints about 30 Printer Status reports pages!! it is very annoying, wasting lots of paper and lots of ink.  If I turn the printer off it just continues printing them when i turn it back on!! please help!!!

 

2 REPLIES 2
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Regards,

Arthur-c

HP Recommended

Hi @MJ4405

Welcome to the HP Support Community. I'd be happy to assist you.

 

Resetting the printer to its factory settings may resolve this issue.

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.