I hate HP printers because of instant ink chaos

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I bought an HP printer with ink included and then joined Instant Ink.  I have never received any ink from HP and have had one nightmare after another trying to use the printer.  I cancelled Instant Ink after constant interruptions in my printing.  It is wireless and says that it has connection problems though it connects fine.  I received a cancellation for the Instant Ink program but problems continue.  I threw the old ink cartridges away even though 2/3s showed as available and put in new cartridges.  The printer still acts up and will not print continuously.  This trash program is making me think I now want to throw the HP printer away and get some product that works, this after years of HP.  I am ready to take a sledge hammer to this POS.

[KrazyToad · Accepted solution]

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Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

I see that you are unable to print even though you cancelled your Instant Ink Account and even replaced the cartridges.

I'll try my best to help you out.

May I know what exactly is the issue? Are you getting any error messages when trying to print? 

Please try making a Photocopy and let me know if that works

Please perform a Printer Reset

(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.
 NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

Meantime download and run the HP Print and Scan Doctor. Please click this Link: http://ftp.hp.com/pub/printers/hppsdr/HPPSdr.exe

Keep me posted how it goes and if you need further assistance

Thank you 🙂

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" 
 

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After following these steps, running HP Print Doctor and very reluctantly accepting Web Services, which last time threw me back in the Instant Ink queue, I now seem to be clean.  I also did a factory reset which eliminated some earlier messages.  Sadly, in aggravation and days of trying to solve this, I already bought another printer so I have two.

Thank you for your assistance, it did resolve this nagging and frustrating problem.  Hopefully this will add to the solution base.

[Riddle_Decipher]

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Thank you for the update,

I appreciate your time and efforts, 

I'm glad you found the solution for this concern.

Thanks for taking the time to let the community know that you accept our suggestions,

I hope both you and your product works great and remain healthy for a long time 😉 

To simply say thanks for our efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

Take care now and do have a fabulous week ahead. 🙂