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‎09-10-2020 01:27 AM

HP Recommended
Product: How laser jet pro m304-305
Operating System: Microsoft Windows 10 (64-bit)

I need help to be able to print with my hp laser jet pro m304-305 but I downloaded a software from HP support which whenever I tried to install it shows THIS APP CANT RUN ON YOUR PC....TO FIND A VERSION FOR YOUR PC, CHECK WITH THE SOFTWARE PUBLISHER.

 

The downloaded app is ...1) hp Easy Start_11_5_4644_17

 

2) LJM304-M305_U_Full_WebPack_48.3.4530

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-10-2020 02:19 AM

HP Recommended

Hi,

Please clarify your exact OS version, is it Windows 10 or maybe Windows 10 in S mode by any chance?

 

Right-click the Start button and select System.

Scroll down to the bottom Windows Specifications section and add a screenshot of the information shown there.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎09-10-2020 02:19 AM

HP Recommended

Hi,

Please clarify your exact OS version, is it Windows 10 or maybe Windows 10 in S mode by any chance?

 

Right-click the Start button and select System.

Scroll down to the bottom Windows Specifications section and add a screenshot of the information shown there.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎09-10-2020 04:24 AM

HP Recommended

The OS is 64bit 

PROCESSOR: Intel(R) Celeron (R) CPU N3060 @ 1.60GHz 

 

x64 - based processor

Was this reply helpful? Yes No
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