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‎04-15-2020 11:01 AM

HP Recommended
Product: 8600 Officejet Pro
Operating System: Microsoft Windows 10 (64-bit)

Apparently when you use print cartridges from z20 region, it resets your printer so that newly purchased direct from HP z10 cartridges do not work. So, I need to have my printers reset to z10 region. But I cannot contact HP support to do this. 

1 person had the same question
1 REPLY 1

‎04-15-2020 11:41 AM

HP Recommended

Hi,

Please see below thread to contact HP Support on this matter:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Printer-purchased-in-a-different-country-ne...

 

Shlomi



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