Print in color on Smart Tank 7602

[JanetLowe1]

How do I print an email or webpage in color on my new HP Smart Tank 7602?

[Elohi_NR]

Hi @JanetLowe1,

Welcome to the HP Support Community. 

understand you want to change the printing present to print in color on your HP Smart Tank 7602 Printer. Not to worry I will help you to get a resolution to resolve the issue.

Were you able to print in color normally?

While you respond to that Update the firmware 

• Click here to download and install the latest printer firmware from your product
• Click here to know different methods of updating printer firmware.
• Update software on Mac

You have to change the settings on your Mac PC. Please follow the below steps:

• Open a document that you would like to print
• Click on File and select print or press ⌘ + P 

• You will see the print dialog box 

• Now click on the dropdown icon and make sure you select your printer ( if selected ignore this step)
• NOTE: The Print window might be minimized. Click the Show Details button to see all available settings.
• Make sure you uncheck the black and white option and set as default as per your requirement

• You may save the settings as a preset by clicking Presets > Save Current Settings as Preset
• By doing so and completing the print job these settings will remain default till another preset will be used in the future.

If the issue still persists, then add the printer using Apple AirPrint drivers.

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.

4.) Click the plus sign click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint in the pop-up menu. Then click Add.

6.) Try to print.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Gogo13]

My new 7602 smart tank does not print color. When I start the printing process I do not have the B&W box to uncheck, only the two-sided one appears. I  use a MacBook Pro with updated Big Sur11.7.10.