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‎03-27-2017 12:07 PM

HP Recommended
Product: HP Inkjet All-in-One C7280
Operating System: macOS 10.12 Sierra

Printer has been acting screwy for some weeks - kept loesing state.  I've been powering on/off, rebooting laptop, etc..  Would clear up for awhile then go screwy again - repeat.  My iMac suddenly no longer recognized the C7280 at all.  Tried deleting and adding printer back, never would "find" the printer.  Tried entering ip address - still did not find printer on network.  Tried printing from Dell (Windows 10) laptop and it just said "Printer Error" but no information.  Tried unplugging/resetting modem and printer, still would not see and select printer.  Tried hardcoding ip address in again - still would not find printer on network.  All other devices, i.e. iMac, Dell Laptop, iPhone, etc. working via wi-fi fine.  The little blue light in lower right corner of control panel (802.11g Ethernet) is solid blue.  It's over 7 years old - maybe time to bury it ?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-29-2017 10:44 AM

HP Recommended

Most likely the Wireless/Ethernet radio in the printer has failed.

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10 REPLIES 10

‎03-27-2017 01:20 PM

HP Recommended

Have you tried using the ethernet port?

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‎03-27-2017 03:12 PM

HP Recommended

Yes.  Printed fine.

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‎03-27-2017 06:22 PM

HP Recommended

Does it work for all your devices?

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‎03-28-2017 11:48 AM

HP Recommended

Not sure what exactly you're asking.

If I print via etnernet on the iMac. - it prints fine.

If I go back to wireliss on the iMac - I get messages "Printing - looking for printer. The Printer is not connected."  Nothing new.

 

I'm having no luck getting the Dell to print via ethernet.  It is not finding the printer.  I just downloaded and ran the C7280 install software.  Manually added the printer and tried a "test page" no print - just says error printing.  It is not recognizing the attached printer - which it normally would have done as soon as I plugged in the ethernet.  

 

Not sure what is going on - very annoying.

 

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‎03-28-2017 12:25 PM

HP Recommended

Just to make sure, the ethernet is plugged directly into your router.

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‎03-29-2017 08:51 AM

HP Recommended

No.  Ethernet is connected directly from iMac to HP.  That worked for printing on iMac.  

But the same direct link from Dell to Printer never did work.

 

 

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‎03-29-2017 09:30 AM

HP Recommended

I did try ethernet directly from MODEM to PRINTER. ...  I get "Looking for Printer" when trying to print.  It does not print.  

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‎03-29-2017 10:44 AM

HP Recommended

Most likely the Wireless/Ethernet radio in the printer has failed.

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
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‎03-29-2017 10:50 AM

HP Recommended

I agree.  Thanks for your time and help.  Think I'm going to try a new HP OfficeJet Pro 8720.

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