Printing curved words

[Beverley01]

Hp envy 5020 printer 

at the beginning and end of the print it’s bending the words up left side and down right side. Can any one help with this ? 

[Gaya1239]

Hi @Beverley01 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your HP Envy 5020 printer might be experiencing alignment issues or printhead misalignment. Here are a few steps you can try to troubleshoot and potentially resolve the curved printing issue:

• Check Paper Alignment: Make sure the paper is loaded correctly in the paper tray. Improper alignment of the paper can sometimes cause printing issues.
• Check Printer Settings: Verify that the paper size and type settings in the printer's control panel or printer driver match the paper you are using. Incorrect settings can lead to printing errors.
• Clean Printheads: Use the printer's utility software or menu options to clean the printheads. Over time, dust or dried ink can accumulate on the printheads, causing printing problems.
• Align Printheads: Some printers have a printhead alignment feature that can help correct misalignment issues. Refer to your printer's manual or online support resources for instructions on how to align the printheads.
• Update Printer Firmware/Drivers: Ensure that your printer's firmware and drivers are up to date.  Update the firmware on an HP printer
• Inspect Cartridges: Check the ink cartridges to ensure they are properly seated and not empty or low on ink. Replace any cartridges that are low or empty.
• Print a Test Page: Print a test page to see if the issue persists. This can help you identify whether the problem is with a specific document or a general printing issue.

Refer to this document:  HP ENVY 5020 All-in-One Printer User manual

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.