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‎06-03-2021 10:01 AM

HP Recommended
Product: C310
Operating System: Microsoft Windows 7 (32-bit)

My printer just started to turn on and off for no apparent reason. I can't get it to stop. It's stuck in an endless do loop. When it turns on, it does not get to the full on , just on it's way there and then shuts down. I have reset it many times with the same result. Does anyone else out there have the same issue? What could the problem be?

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1 person had the same question
1 REPLY 1

‎06-03-2021 03:12 PM

HP Recommended

Disconnect all USB and network cables and turn off wireless and see if Printer will start in isolated mode. If it does then you have an issue of a corrupt print job causing the issue. Also make sure you are plugged directly into the wall and not a surge protector or UPS.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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