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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP Recommended
@XavierZ, Welcome to HP Support Community!
Cleaning heads will help you remove any clogs in the ink system. The dried ink cartridges cannot be brought back to life though.
However, you can try cleaning the ink cartridges and see if that helps.
Cleaning the ink cartridges can improve print quality. Clean the ink cartridges from the printer control panel, then evaluate the results.
Load the printer with plain white paper.
On the printer control panel, swipe left on the display, and then touch Setup
Touch Tools, and then touch Clean Cartridges.
A print-quality report will be printed after the cleaning is complete. Check is there is any improvement, if not you may have to replace the ink cartridges.
Reach out to our support team for any further assistance reach out to HP Support
Hope this helps!
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