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‎02-05-2019 11:54 AM

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

installed new cartridges, ran all 4 clean printheads available in maintenance, ran printhead alignment that shows successful on monitor and unsuccessful on actual printer screen.  blues and greens in the test page are messed up and sometimes non-existant.

 

1 REPLY 1

‎02-07-2019 11:36 AM

HP Recommended

@katie46

 

Welcome to HP forums.

 

Provide the printer model number or the product number?

Did you make a copy and check if that prints fine?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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