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- Re: please submit factory reset HP deskjet 3630
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02-05-2018 02:59 AM
i cannot establish wifi connection after router change.
please submit factory reset code for HP deskjet 3630
thanks and greetz,
CE222
Solved! Go to Solution.
Accepted Solutions
02-06-2018 09:57 AM
Thank you for posting on HP Forums, MKazi is at your service.
I understand that you have an HP DeskJet 3630 All-in-One Printer and is unable to connect to the wifi after changing the router. And you need to reset your HP printer.
You may reset the network settings to default on your HP printer by following the below steps. Then you may attempt to connect to the wireless network:
If the issue persists then you may reset the printer to its original factory condition. A private message has been sent to you with the reset steps.
Hope this helps. Feel free to keep me posted. Cheers! 🙂
02-06-2018 09:57 AM
Thank you for posting on HP Forums, MKazi is at your service.
I understand that you have an HP DeskJet 3630 All-in-One Printer and is unable to connect to the wifi after changing the router. And you need to reset your HP printer.
You may reset the network settings to default on your HP printer by following the below steps. Then you may attempt to connect to the wireless network:
If the issue persists then you may reset the printer to its original factory condition. A private message has been sent to you with the reset steps.
Hope this helps. Feel free to keep me posted. Cheers! 🙂
02-19-2018 03:50 PM
You're welcome.
I truly appreciate your efforts and patience.
Let us attempt to reset the printer. A private message has been sent with the reset instructions. This will completely restore the printer to its original settings.
Cheers! 🙂
04-11-2018 06:14 PM
I have the same problem can you forward the same istruction to me too? thank you so much.
I already try the power - BN copy button 2 times - cancel 3 times but that reset the wifi options.
Problem is that I change my router and now that I reset the wifisettings I cannot establish a new connnection from the pc to the printer also with a brand new pc because probably admin password on the web server lock out all further attempt to connect via wifi.
thank you so much
04-16-2018 08:41 AM
THANK YOU SO MUCH, I mention you on this post https://h30434.www3.hp.com/t5/Inkjet-Printing/connect-wo-3632-web-server-interface-via-usb-cable/m-p...
, you save my day.
I use my mobile to direct connect to the printer, I insert the admin password and now I have full access to the printer e already reconfigured the wifi.
thank you.
CIAO
Marco.
05-06-2019 09:11 AM
@NHarforth, Welcome to HP Support Community!
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Keep me posted.
Cheers 🙂
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
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