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‎09-16-2021 08:34 AM

HP Recommended
Product: Mac Pro
Operating System: macOS 11.0 Big Sur

avec mon ancien Mac Pro je pouvais imprimer sur mon imprimante HP DESKJET 2050 J 510. 

avec mon nouveau Mac Pro, l'imprimante est reconnue mais elle se déclare "inactive" et je n'ai pas réussi à l'activer.

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2 REPLIES 2

‎09-16-2021 01:50 PM

HP Recommended

Hey @CLAUDEVALLE 🙂

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
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‎09-21-2021 01:29 AM

HP Recommended

I used to print from my old Mac Book Pro to my HP Deskjet 2050 J 520. My new Mac Book Pro with macOS Big Sur 11.6  recognizes the HP printer but declares it "inactive" and I am unable to have it "active" and working.

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