the prints are coming out with lines through the image

[pat5510]

Hi, 

I have tried to reset the printer, change the ink and even scan the images on before printing them. No matter what I seem to do the prints keep coming back with streaks throughout the images, making the words impossible to read and the images nearly invisible. Everytime I run the diagnostics they say that there is no error with the printer. 

Please let me know how to resolve this issue, 

Sincerely, 

Patricia

[Rainbow23]

Hi @pat5510,

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

I see that you are facing print quality issues with your HP ENVY Pro 6458 All-In-One Printer.

Please follow the steps from this document. (Click on the word document to open the web page).

I hope this helps.
Take care and have a good day.

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