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‎06-29-2019 09:21 AM

HP Recommended
Product: Photosmart 7520
Operating System: Microsoft Windows 10 (64-bit)

My Photo 7520 prints, scans, copies & faxes BUT I get a warning every few minutes saying 'Scan to computer no longer activated' It's driving me crazy.

thanks

5 REPLIES 5

‎06-29-2019 09:47 AM

HP Recommended

Take a look at this link.

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‎07-01-2019 01:13 PM

HP Recommended
used the downloaded 'doctor' no help. tried downloading a new version of the software but it wouldn't download. I have the 7520 off now to stop the alerts. I'll try downloading again tonight.
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‎07-01-2019 01:48 PM

HP Recommended

I've downloaded two Photoshop 7520 exe files and both are corrupted and Windows Defender suggests I don't run them. 

I've also uninstalled the programs to run this printer.

any idea what to do next?

 

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‎07-01-2019 02:18 PM

HP Recommended

'Scan to computer no longer activated'

Photosmart 7520.

I found the CD, removed all the current programs and reinstalled.

still getting the same message

lots of issues with the HP site too --- i.e. corrupt files, etc. 

shut the printer off to get rid of the annoying warning

flexible

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‎07-01-2019 08:22 PM

HP Recommended

Seems like you may have a problem with Windows.

Run a system check using sfc /scannow from a command prompt.

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