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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎04-08-2022 04:21 AM

HP Recommended
Product: HP Pro 8610
Operating System: Microsoft Windows 11

Used hp pro 8610 on previous windows 7 laptop and i had the ability to scan multiple documents and save each page as an individual pdf. with the hp software suite for the windows 11 laptop i cannot find any settings to save as individual files.

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-08-2022 08:25 AM

HP Recommended

I have resolved my issue. i originally installed HP SMART app which was the recommended software instal for this printer. i have now installed the full version software which gives a lot more options for scanning and is the same software i used to run on my previous version windows 7 laptop. The full version appears to function as required on my windows 11 laptop

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1 REPLY 1

‎04-08-2022 08:25 AM

HP Recommended

I have resolved my issue. i originally installed HP SMART app which was the recommended software instal for this printer. i have now installed the full version software which gives a lot more options for scanning and is the same software i used to run on my previous version windows 7 laptop. The full version appears to function as required on my windows 11 laptop

2 people found this reply helpful
Was this reply helpful? Yes No
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