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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎10-25-2020 08:00 AM

HP Recommended

The BeeGee2instructions might work if your printer is supported by Easy Setup. Many of the printers affected are older. Line mine, not listed in easy set up.

 

Found this on the news:

 

From sources familiar with the matter, HP Inc asked Apple to revoke its printer driver code-signing certificates. It appears this request backfired as it left users unable to print. A HP Inc spokesperson told us on Friday night:

 

We unintentionally revoked credentials on some older versions of Mac drivers. This caused a temporary disruption for those customers and we are working with Apple to restore the drivers. In the meantime, we recommend users experiencing this problem to uninstall the HP driver and use the native AirPrint driver to print to their printer.

 

I think we are stuck until HP fixes it correctly.

 

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‎10-25-2020 08:23 AM - edited ‎10-25-2020 08:27 AM

HP Recommended

OK, I have one Mac working.

 

Mac 0S 10.15.7

Printer HP Photosmart 2610 Printing and Scanning is working. I installed this and you will have to allow it to install in your security settings.

 

ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essen...

Found in a similar thread and posted by SSC_UK at https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/HP-Utility-fails-with-Code-Signature-In...

 

Will let you know how it goes on 10.14 machines. Here is a screen shot of it working on the 10.15.7-

 

Screen Shot 2020-10-25 at 9.26.24 AM.png

 

 

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‎10-25-2020 01:00 PM

HP Recommended

Second mac working. Print and Scan back on 10.14

 

 

 

 

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‎10-25-2020 01:39 PM - edited ‎10-25-2020 01:42 PM

HP Recommended

Any chance you would know where to go if a printer is not on the HP drop down box to download the software?  I have a Laserjet Pro MFP M277dw.  I had been using Easy Scan but it won't download for some reason.  I'm on Catalina 10.15.7.

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‎10-25-2020 01:41 PM

HP Recommended

I have the same issue.  My printer is not listed. 

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