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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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I just opened a brand new officejet 6700 that I have had in the box for a couple months. Installed well and was able to align printheads. Now the printer is giving an error saying "missing or failed printhead" these are the print cartridges that cam e with it and were newly opened today. The expiration is 2014. Thoughts?

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