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    Check documents on compatibility, FAQs, upgrade information and available fixes.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎08-30-2014 12:35 PM

HP Recommended
I just purchased this 7520, and installed the software; then when I tried to print a photo for the first time, I kept getting the error message that the photo tray is blocked (won't travel all the way in to pick up the blank photo paper) even though no blockage is found. The call center could not solve the problem, and they are shipping me a replacement printer; but I suspect this may be a common problem.
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