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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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01-30-2011 04:24 PM
I have a HP Photosmart C7280. I received a "Pump Motor Stalled Press OK" Message on my display. When I press "OK" the printer goes through a series of clicks and what sounds like the head slidding back and forth. Then I get an "Ink System Failure" message. (Error Code 0xc05d0082). The message tells me to turn the printer off then on again. After doing this, using the power button, I received the following: "Improper shut down" You did not properly shut down the computer... Then the printer automatically cycles back to the "Pump Motor Stalled" message.
I am not real literate with these things so I am posting hoping a guru out there can help me. My husband who is, refuses to "waste his time" and wants to just throw it away and buy a new one. This printer is not quite 2 years old. I can't believe this is the end of its life. He did get the messages to clear one time but within the day, the cycle had come back.
Thanks in advance for any guidance.
Solved! Go to Solution.