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‎12-20-2015 01:21 PM - edited ‎12-21-2015 02:10 PM

HP Recommended
Product: HP Envy x360 15t w100 CTO
Operating System: Microsoft Windows 10 (64-bit)

Immediately upon booting up my new HP Envy laptop I noticed a continual noise coming from the top right, above the numberic pad. It is a rotating noise of clicking, static and what sounds like spinning. The noise sounds like the hardrive processing, however it is continual with diferent noises coming in waves. I've read a few other complaints with the same issue, but no solution. Noise is not overbearing but extremely annoying and can be heard across a quite room. I've made sure to update/download the most recent drivers and updates incluse BIOS, which has done nothing.

 

Below is a 15 second recording of the sound while the laptop is turned on with no applications open...the noise gets louder and more noticeable as more processes are used.

 

https://www.dropbox.com/s/flp32q2fhxkhzd2/IMG_0252.MOV?dl=0

 

Product #: L8R68AV

 

Any help would be appreciated, thanks.

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