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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP OfficeJet Pro 7740
macOS 10.12 Sierra

I cannot print from my mac computer (and once was able to). If I send a pdf through email to print or print from my phone, it works. I reinstalled the driver and the test print worked but still not connected when I try printing something. I manually plugged in the IP, still nothing.

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