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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Information
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    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP OfficeJet 3830
Microsoft Windows 10 (64-bit)

I've had this printer a few months and i continuously get an "Out of Paper" error, despite having paper loaded in the printer.  Even when I do a test print, the printer will print a page, tell me I'm out of paper, so I rearrange it, it will print another page, then tell me I'm out of paper again, on and on...I can't seem to figure out why!  I've cleaned the rollers like some other posts have suggested, but it doesn't help...Some assistance please!

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