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‎03-26-2020 09:12 AM

HP Recommended
Product: HP Laptop 15-da0012dx, HP ENVY 4500 All-in-One
Operating System: Microsoft Windows 10 (64-bit)

As soon as I change the paper size to 8.5"x14" the Plotter setup manager tells me that size is not compatible with the device. When the drawings we're being done on my old Gateway laptop it was Ok. Now with the HP laptop I can draw but not print with the HP ENVY 4500. It would be real helpful if I could have someone talk me through this.

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