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‎02-19-2024 07:12 AM

HP Recommended

Hi

Can anyone point me in the right direction for user instructions that detail how to use the qi wireless charging ?

HP Pavilion All-in-One Desktop PC 24-ca200

Thanks

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-19-2024 10:05 AM - edited ‎02-20-2024 08:49 AM

HP Recommended

I asked internal contacts a few minutes ago where the explanation on the Qi  wireless charger useage is.

 

They have not  replied just yet.

 

Out of curiosity, have you tried any other device that is capable of being charged wirelessly on a Qi wireless charger?

(i.e. another mobile phone or watch) 

 

I looked in the Apple  support community and see that wireless charging has been a complaint on the iPhone 13 and 14 phones.

 

 

@Danny0367 

HP Expert @ferRX @ found the following documents that are specific to your model series desktop

 

Enabling wireless charging

https://support.hp.com/us-en/document/ish_5609824-5665586-16

 

For troubleshooting Qi Chargining

https://support.hp.com/gb-en/document/c06594807

 


I am a volunteer forum member. If my suggestion solved your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

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5 REPLIES 5

‎02-19-2024 09:46 AM

HP Recommended

The video may help

 


I am a volunteer forum member. If my suggestion solved your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎02-19-2024 09:59 AM

HP Recommended

Thankyou. I already had wireless charging turned on, but when i place my iphone 14 on the pad, it does not charge, and the led on the stand flashes yellow. I was hoping there is a manual available to find out what a flashing yellow led is telling me ?

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‎02-19-2024 10:05 AM - edited ‎02-20-2024 08:49 AM

HP Recommended

I asked internal contacts a few minutes ago where the explanation on the Qi  wireless charger useage is.

 

They have not  replied just yet.

 

Out of curiosity, have you tried any other device that is capable of being charged wirelessly on a Qi wireless charger?

(i.e. another mobile phone or watch) 

 

I looked in the Apple  support community and see that wireless charging has been a complaint on the iPhone 13 and 14 phones.

 

 

@Danny0367 

HP Expert @ferRX @ found the following documents that are specific to your model series desktop

 

Enabling wireless charging

https://support.hp.com/us-en/document/ish_5609824-5665586-16

 

For troubleshooting Qi Chargining

https://support.hp.com/gb-en/document/c06594807

 


I am a volunteer forum member. If my suggestion solved your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎02-20-2024 09:18 AM

HP Recommended

The For troubleshooting Qi Chargining document is very useful and allowed me to resolve my issues.

 

Thankyou so much !

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‎02-20-2024 09:19 AM

HP Recommended

You're welcome.


I am a volunteer forum member. If my suggestion solved your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
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