Deskjet 2360 - Prints the wrong colors, although the test page looks fine

[sorin86hp]

In Windows 10 (64-bit), Deskjet D2360 prints the test page fine, but the colors are wrong from any app (documents, pictures...). Cyan looks like dark blue. Green looks also dark blue. I've just updated the drivers from the HP website, but the behaviour remains the same.

The problem appeared after Windows 10 updates (Jan 2016 and later).

Print and Scan Doctor couldn't fix it. HELP!!!

(Suggestion: When your printer prints the test page, why don't also offer an image file with what the test is supposed to look like. That is helpful especially to confirm the colors. If I print a test and see some colored squares, how would I know if those are the correct colors??)

[MarcelusWallace]

Welcome to the HP Community @sorin86hp,

I understand you are experiencing some print quality issue with your HP Deskjet D2360. I will be happy to help.

Below, I have posted a link to a document that offers some troubleshooting solutions to this issue. Please try out all of the steps, in order and get back to me with the results. 

HP Deskjet D2320, D2330, D2345, and D2360 Printers - Wrong Colors

If this helps show appreciation for my reply by hitting the “thumbs up” below, or click the "Accept as Solution" button if I have helped you reach a solution.

I hope this helps, and have a great day.

[sorin86hp · Accepted solution]

After a long time of frustration, I found the magical unprofessional solution:

http://h30434.www3.hp.com/t5/Inkjet-Printing/Printer-prints-wrong-colors-after-windows-10-update/td-...

Print a test page with HP Print and Scan Doctor. After that issue is fixed.