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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Printing for NO reason
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07-30-2016 11:21 AM
For No reason at all about every 10 minutes my printer will start printing recipes from 'allrecipes.com'. I've deleted and uninstalled all files with anything connected to 'allrecipes.com, Yet everytime I turn on my printer, and every 10 minutes thereafter here come the recipes. I expect I've got some hidden file or program somewhere, but where????
Solved! Go to Solution.
Accepted Solutions
08-02-2016 11:14 AM
Alright, since you didn't say you are using Instant Ink or ePrint, this should resolve your issue:
- On the printer click on the web services icon that looks like a tablet with a phone beside it.
- Press the minus button beside Settings.
- Scroll down to Remove Web Services and press OK.
Please let me know if this stops the prints. If it does, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.
I work on behalf of HP
Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.
Please click the Thumbs up icon below to say “Thanks” for helping!
08-01-2016 01:48 PM
Hey @jimboV,
I see that your Envy 4500 e-All-in-One Printer is printing from a website constantly. I can help you with that, however I am going to need more information first. Please let me know if you are using Instant Ink or ePrint on the printer. If you are using ePrint, please let me know if the printer has a customized ePrint address or a random ePrint address. Once I know this I will be better able to assist you.
I work on behalf of HP
Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.
Please click the Thumbs up icon below to say “Thanks” for helping!
08-02-2016 11:14 AM
Alright, since you didn't say you are using Instant Ink or ePrint, this should resolve your issue:
- On the printer click on the web services icon that looks like a tablet with a phone beside it.
- Press the minus button beside Settings.
- Scroll down to Remove Web Services and press OK.
Please let me know if this stops the prints. If it does, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.
I work on behalf of HP
Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.
Please click the Thumbs up icon below to say “Thanks” for helping!
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