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‎07-23-2016 09:52 PM

HP Recommended
Product: Officejet 6500A Plus

I would like to know how to celar the call history please. I have cleared the fax history, and restored the factory settings (Settings > Tools >) but on powering up again the call history with all the phone numbers is still there.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-25-2016 11:59 AM

HP Recommended

Hey @Appt,

 

Welcome to the HP Support Forums!

 

I understand that you are having some issues with clearing the history on your Officejet 6500A Plus e-All-in-One Printer. I can help you with that.

 

I am going to send you some directions outlining how to perform a factory reset on your printer. If you check your forum inbox you should see it in a private message shortly.

 

Please let me know if that clears the history. If it does, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post. 

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!

View solution in original post

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1 REPLY 1

‎07-25-2016 11:59 AM

HP Recommended

Hey @Appt,

 

Welcome to the HP Support Forums!

 

I understand that you are having some issues with clearing the history on your Officejet 6500A Plus e-All-in-One Printer. I can help you with that.

 

I am going to send you some directions outlining how to perform a factory reset on your printer. If you check your forum inbox you should see it in a private message shortly.

 

Please let me know if that clears the history. If it does, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post. 

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
Was this reply helpful? Yes No
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