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‎10-04-2017 04:40 PM

HP Recommended
Product: HP OFFICE JET 5744
Operating System: Microsoft Windows 10 (64-bit)

In my HP Support Assistant I have a notification that I have a promocode 3FREEINK.  I have been an instant ink user for many months now and other than the free months I registered with upon starting the program, I havent done this. Only monthly billing. Where and how in my HP CONNECTED site linked to my Instant Ink profile, can I enter this code. It expires 12/31/2017.

7 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-05-2017 06:44 AM

HP Recommended

investa is correct @KIMD55, promotional codes are for new subscribers. 

 

Does this resolve your inquiry? If there is nothing else I can help you with at this time, may I close your case as resolved? 

 

Lisa
- HP Instant Ink Support

Sunshyn2005
I work on behalf of HP


If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!

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3 REPLIES 3

‎10-05-2017 05:20 AM

HP Recommended

i think promotion codes are only applicable for enrolling purposes.......

 

well you can call them to check if they can do something......

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‎10-05-2017 06:44 AM

HP Recommended

investa is correct @KIMD55, promotional codes are for new subscribers. 

 

Does this resolve your inquiry? If there is nothing else I can help you with at this time, may I close your case as resolved? 

 

Lisa
- HP Instant Ink Support

Sunshyn2005
I work on behalf of HP


If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!

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‎12-17-2017 05:27 PM

HP Recommended
So if the 3freeink is only for new customers and it expires on new years eve why isn't it working now?
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