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HP Recommended
Pavillon notebook 15-au20nl
Microsoft Windows 10 (64-bit)

Hi, I've just picked up a new Pavillon au-20nl and I need to add a second hdd for my personal files to the SSD existing.

Before opening the notebook I'd like to know if is it possibie. Does anyone as just tried it?

Thanks

Regards

Luca

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @LucaV,

 

Thanks for getting back to me with the information.

 

Please look at pages 32-34 of the  Maintenance and Service Guide.

It has the hard drive part number and instructions to get the hard drive and SSD.

 

HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".  To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

View solution in original post

3 REPLIES 3
HP Recommended

Hi @LucaV,

I hope you enjoy your visit to the HP Support Forums. I understand you have a question about adding a second drive. I would like to assist you today with resolving this issue.

 

The product you supply is missing a number.


Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?

Please get back to me with above information, so I can help you better.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
HP Recommended

Hi,

the correct model number is: 15-au020nl.

 

Thanks for your interesting,

 

regards

Luca.

 

HP Recommended

Hi @LucaV,

 

Thanks for getting back to me with the information.

 

Please look at pages 32-34 of the  Maintenance and Service Guide.

It has the hard drive part number and instructions to get the hard drive and SSD.

 

HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".  To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.