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‎07-02-2013 12:46 PM

HP Recommended
@RedRose0528,

Yes... and no difference.

When batt and plug in... LED is Amber.
When no batt and plug in... LED is White.

Either way... no LED on Power button, no fan running, no boot screen to Windows.
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‎07-02-2013 12:53 PM

HP Recommended

@Dukes82,

 

From your knowledge has there been any recent changes to any hardware? Any upgrades? Any repairs?

 

Please respond back at your earliest convenience.

Thanks

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‎07-02-2013 01:10 PM

HP Recommended
@RedRose0528,

To My Knowledge... No changes to Hardware, no Upgrades, and the bottom cover was unscrewed, but nothing looked out of place.

The person I am working on this for... her husband tried looking for the Hard Reset button... but didn't know what he was looking for.
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‎07-02-2013 01:26 PM

HP Recommended

@Dukes82,

 

It sounds like the board might be out especially with you not getting any power output at all.  

 

Please respond back at your earliest convenience.

Thanks

Clicking the White Kudos star on the left is a way to say Thanks!

Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!
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‎07-02-2013 02:11 PM

HP Recommended
as in Mobo being done??
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‎07-02-2013 02:48 PM

HP Recommended

@Dukes82,

 

That is correct?

 

Please respond back at your earliest convenience.

Thanks

Clicking the White Kudos star on the left is a way to say Thanks!

Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!
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‎07-06-2013 01:20 PM

HP Recommended
I need help my hp pavilion g6 won't power on at all I have removed battery held power button and removed power cord and it still will not turn on what do I do?
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‎07-07-2013 09:40 AM

HP Recommended

yesterday i turned off my HP pavilion g6, today it won't turn on. charging light is ok. but not turn on. pls help

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‎07-08-2013 10:06 AM - last edited on ‎02-23-2017 08:26 PM by HP Administrator

HP Recommended

Hello Ssrivera89,

 

I see that you are having start up problems with your HP computer. I would like to help with this issue but I need some information.

 

Can you provide the full model and product number of the computer? Here is a link that shows how to find that information.

 

Is there any lights flashing or turning on when you try to turn on the computer?

 

Have you made any recent changes to the computer?

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‎07-08-2013 10:08 AM - last edited on ‎02-23-2017 08:26 PM by HP Administrator

HP Recommended

Hello ammaamma,

 

I see that you are having start up problems with your HP computer. I would like to help with this issue but I need some information.

 

Can you provide the full model and product number of the computer? Here is a link that shows how to find that information.

 

Have you tried to disconnect the battery and hold the power button down for 30 seconds?

 

Is the charging light solid or flashing?

 

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